FAQ

A1: We provide customization service for all kinds of heat sinks. We can adjust size, style and surface treatment according to your application and installation requirements. You may send us drawings or samples for discussion.

A2: You can provide design drawings, physical samples or detailed requirements. Our team will evaluate and offer professional suggestions accordingly.

A3: We accept both small trial orders and large bulk orders with flexible MOQ to suit your needs.

A4: Yes. We can make samples for your confirmation. Bulk production will be arranged after you approve the samples.

A5: A variety of surface treatments are optional for different working environments and appearance demands. All treatments comply with export environmental standards.

A6: We can print custom logos and marks on products and packages. The style and position can be confirmed in advance.

A7: Yes. We support combined production and consolidated shipment to simplify your procurement process.

A1: You can contact us via message, email or phone. Production will be arranged after we confirm product solutions and quotations.

A2: Delivery time varies by product type and order quantity. We always deliver goods as scheduled, and rush orders are also available.

A3: We arrange production plans reasonably and stick to delivery schedules to ensure timely shipment for all orders.

A4: Every batch of goods will go through comprehensive inspection before delivery to guarantee reliable quality.

A5: Certainly. We will update production status regularly, so you can follow up the order anytime.

A6: Please inform us in advance if you need to adjust product details or quantity. We will try our best to make changes according to production schedule.

A1: All products are packed with standard export packages with full protection to prevent damage during transportation.

A2: We adopt reinforced packaging for export orders to minimize risks of damage during long-distance transportation.

A3: We offer sea freight, air freight and international express. We can also cooperate with your appointed forwarder.

A4: We support various logistics solutions. Delivery details can be confirmed before order placement.

A5: Yes. We can provide packing lists, certificates and other required documents to support customs clearance.

A6: All our products meet universal international environmental standards and can be exported worldwide.

A7: Yes. We will send you the tracking number immediately after goods are dispatched for real-time tracking.

A1: All products are strictly inspected before delivery. We provide reliable after-sales support. We will work out solutions for non-artificial quality issues under normal use.

A2: Please contact us immediately once you have any concerns. We will respond promptly and find proper solutions together.

A3: We offer basic guidance on product installation and application to help you use the products properly.

A4: Our professional team can offer product selection advice and solution suggestions. Dedicated staff will follow up every order throughout the process.

A5: We can share basic daily maintenance tips to extend product service life and keep stable performance.

A6: Yes. We keep records of all orders. Reorders will follow the original specifications to ensure consistent quality